Delivery Information

Due to the global pandemic we cannot guarantee the arrival date for any order.

Orders may take 7-10 working days to arrive but in most instances they are arriving within 2-3 working days.

Stay safe everyone.

Please note our bespoke service is temporarily unavailable.*

*Van Buck England are still open for business, we have revised our working arrangements to ensure our customers and work colleagues are safe during this time. Orders are being sent daily. Please note however some deliveries may take longer than usual due to increased demand to postal systems.

All UK orders will be sent using 1st or 2nd class delivery, larger orders may require a signature and will be sent via a tracked service. Deliveries cost £3.99-£4.99 & will usually take around 2-3 working days but in some instances orders may take longer to arrive.

Please note most of our products are made to order and can take 2-5 working days to be dispatched.

Rest of the World including USA/Canada/Europe/Australia/Japan/NZ, please note we can only ship to countries where we can verify addresses, however if you wish to purchase something from the website and you find your country is not listed please contact us and we will look into a suitable solution for you.

 

Additional charges may apply to countries outside of the UK.

 

We currently only offer standard airmail at a flat rate of £20-£50. All international deliveries are equivalent to Royal Mail’s Standard Airmail and delivery time is usually 14-21 days from dispatch. However a courier delivery is available and certainly recommended for deliveries of a certain value or time constraint.

 

Orders received before 1pm Monday to Friday are usually dispatched the same day. Orders placed over a weekend or bank holiday will be dispatched the next working day.

 

Delivery time is subject to 3rd party Mail delivery services and we cannot guarantee a dispatch time.

 

Please note larger orders may not fit through a letterbox, you should therefore ensure there is someone to receive your order at the delivery address upon arrival.

 

Orders are dispatched in brown envelopes or larger mailers depending on the size of your order and where necessary additional bubble wrap to protect your goods.